Keith D. Jaggars                                                                                                                                                                                                                   7120 Meadowview Terrace, North Richland Hills, TX 76182                                                                                                                                                            Phone 817-821-4374                                                                                                                                                                                                       E-mail: keith.jaggars@sbcglobal.net

 

OBJECTIVE: A challenging position in sales requiring a top-performing sales leader with excellent presentation skills, a strong customer focus, and cradle to grave product experience in sales, inventory management, installation and warranty resolution.

 

PROFESSIONAL EXPERIENCE

M & M MERCHANDISERS - M&M Merchandisers is a wholesale distribution company that carries 7000+ products from 300 different vendors. Among the list of products they sell are consumer electronics, music instruments and accessories, DJ and lighting equipment, sporting goods, retail supplies, hardware, tools and jeweler’s supplies.

Sales Administrator                                                                                                                                                  Fort Worth, Texas

·         Administration of new account set up and terminated account closeout

·         Responsible for handling of all daily operations for 390+ accounts in various states, including customer returns accounts receivable and collections

·         Managed reporting for sales, product stock, backorders and special orders

·         Responsible for excellent customer service achieved by extensive product knowledge for all departments, maintaining communication with current clients and well as cultivating new relationships

o        Also provided warranty assistance in a multistate environment

·         Increased marketing skills by participating in convention, new product/company shows and new product demonstrations to both customers and colleagues

·         Established as a team player by assisting in the warehouse pulling customer orders as well as handling inventory during closeout

Accomplishments:  Without the addition of new accounts, increased sales 46% in 2010 and 33% in 2011.

 

DOBBS STANFORD, CORP. - Dobbs Stanford is a wholesale distribution company specializing in home theater and professional audio for commercial businesses.

Sales Administrator                                                                                                                                                Dallas, Texas

·         Responsible for creation of showroom layout and maintenance of equipment

·         Managed all daily store activities including sales, cash drawer reconciliation, customer service, inventory, quotes and company promotions

·         Assisted in marketing by participation in trade shows and managing website access

o        Inclusive of entering all new inventory and customer information into the system

·         Implemented all price changed and responsible for pricing out equipment

·         Responsible for setting up and maintaining customer accounts by assessing and creating their terms and limits                                                           

Accomplishments:  Increase monthly sales on a regular basis and helped increase product knowledge to customers thru training and demonstrations.

 

AUTOMATED HOME TECHNOLOGIES - Automated Home Technologies specializes in home theater, home automation and home security.                                                                                                                                                                                            Warehouse Manager                                                                                                                                               Keller, Texas

·         Managed warehouse inventory ordering, receiving and stocking of goods

·         Responsible for the schedule and staging for all new jobs

·         Provided excellent customer service by successfully processing all warranty returns and repairs for customers

·         Responsible for fleet maintenance on all company vehicles

Contractor

·         Responsible for reading blue prints and maintaining the developer’s standards

·         Installation of structured wiring, security wiring, surround sound and volume control

·         Mastered various hand tools and power tools

Accomplishments:  Successful team member by filling in as needed on installation and repairs and delivering products to jobsites with immediate needs.

 

MATTRESS FIRM, INC. – Mattress Firm is a nationwide bedding retailer focused on providing sleep solutions for their customers by offering a large selection of quality name-brand products, competitive pricing and well-trained associates

Sales Manager                                                                                                                                                           Dallas, TX

Accomplishments: Increased monthly store sales by 50%, increased store rankings from 20^th to 5^th in the city and assisted in generation of sales in excess of budget by 125% for one year.

 

ONE SOURCE COMMUNICATION – One Source is a provider of communication and entertainment services specializing is high-speed internet, phone, cable and wireless          

Installation and Repair Technician                                                                                                                 Keller, Texas

·         Responsible for maintenance and repair of cables including fiber optics, telephone, hardline and cable hardline from company to customer residences

·         Troubleshoot issues for cable and telephones including cable modems, DSL lines, ISDN lines, P phone or Centrex lines

o        Processing test equipment to provide analysis of problem and make the repair or installation

 

Accomplishments: Gained valuable knowledge regarding use of tools and equipment including Ohm Meter, Cables/Stealth Analyzer, TDR, OTDR, Buttset, Toner and others.

 

SCT COMMUNICATIONS

Tower Sweep and Installation Technician/ Foreman                                                                                    Plano, Texas

·         Managed a crew of 6 tower hands

o        Responsible for safety, running computer tests, creating diagnostic results charts regarding sweeps for customers

·         Responsible for installation and repair of towers, lines and antennas for cellular communications and digital broadcast

Accomplishments: Provided a safe environment for entire crew while maintaining productivity

 

 

TECHNICAL SKILLS:  Excellent computer skills including MS Office (Outlook, Word, Excel, Epicore Profit 21 and various other sales support software.